top of page
42ND
FPC SEMINAR + EXPO
AND CHARITY GOLF

Sarah Boyne
RID, NCIDQ, IIDA
Gresham Smith
Biography :
Sarah Boyne is a Tampa-based Interior Designer at Gresham Smith who brings a thoughtful, patient-centered approach to every project. She skillfully applies efficient, functional design by analyzing patient and staff flow and tailoring solutions to each space’s unique needs. Using research and innovative data, Sarah creates high-quality environments that enhance the patient experience. With nearly a decade of experience and proven ability to deliver premier design solutions, she was named to Interior Design Magazine’s 2025 Top 30 Under 30 in Central Florida, and her client work was recognized with the 2025 IIDA Florida Central Chapter Excellence Award for Healthcare Small Design.
Presentation :
Architecture Track
21: From Vision to Guidelines: Bridging Clinician Insights and FGI Requirements
From Vision to Guidelines: Bridging Clinician insights and FGI Requirements Transforming complex healthcare environments involves more than just aesthetics; it requires a deep understanding of the people who provide and receive care. Gresham Smith lead a comprehensive redesign of a Florida Oncology outpatient and infusion center. Frontline staff, leadership, and designers collaborated in Design Thinking workshops to reimagine an ideal care-day experience that meets organizational goals while prioritizing patients, families, and staff. The goals of these workshops was to foster a client-centered experience, establish a collaborative and transparent partnership, and confirm client goals to optimize results. Clinician-led journey mapping identified pain points such as confusing wayfinding, overcrowded areas, outdated spaces, limited privacy, and workflow inefficiencies, which directly informed design goals that the Gresham Smith team then aligned with FGI requirements for circulation and signage, patient privacy, and functional adjacencies for treatment spaces. The resulting redesign introduced dedicated procedure and triage zones, enhanced privacy partitions (e.g., solid doors or vision panels to ensure visual privacy), created consistent wayfinding strategies, and healing environments enriched with biophilic design elements—all in accordance with FGI guidance on infection control, accessibility, and stress mitigating environments. Staff well-being was supported through a thoughtfully placed break area to optimize circulation and efficiency, featuring access to natural light, ergonomic furnishings, and alignment with FGI guidelines for staff support and stress reduction. This clinician-driven, guideline-aligned approach effectively addressed real-world challenges, leading to measurable improvements in care quality, patient experience, and staff satisfaction. By sharing this process and its results, the session shows how evidence-based design, based on the FGI requirements, can create healthcare spaces that support efficient workflows, align clinical and organizational priorities, and promote well-being for all users. Apply Design Thinking to translate staff and patient insights into actionable design strategies. Identify key pain points in outpatient oncology infusion settings bridging clinician’s insights and design strategies. Align human‑centered design decisions with FGI requirements for privacy, circulation, and safety. Assess how evidence‑based redesign improves care quality, staff well‑being, and patient experience.
bottom of page